Security
Your data. Protected.
We take security seriously. Here is how we protect your data, your team, and your clients.
Encrypted in Transit
All connections to ChosenCRM use HTTPS with TLS encryption. Data moving between your browser and our servers is encrypted, preventing interception or tampering.
Encrypted at Rest
Your data is encrypted at rest using industry-standard encryption. Database storage, backups, and file attachments are all encrypted so your information is protected even in storage.
Access Controls
Role-based access controls let you define who sees what. Multi-factor authentication (MFA) support adds a second layer of protection to every account.
Regular Backups
Automated daily backups ensure your data is recoverable. Backups are stored in geographically separate locations and regularly tested for integrity.
Secure Infrastructure
ChosenCRM runs on secure cloud infrastructure with network isolation, firewalls, and continuous monitoring. Our hosting providers maintain rigorous physical and digital security standards.
Responsible Disclosure
Found a security issue? We welcome responsible disclosure. Contact security@chosencrm.com with details and we will investigate and respond within 48 hours.
FAQ
Security questions
Your data is stored on secure cloud infrastructure with servers located in the United States. All data is encrypted at rest and in transit.
Yes. You can export your contacts, deals, documents, and activity history at any time through the platform. If you cancel your subscription, you have 30 days to export your data before it is permanently deleted.
We do not sell your data. We work with a limited number of service providers (hosting, email delivery, payment processing) who only access data necessary to perform their services. See our Privacy Policy for full details.
We have an incident response plan that includes detection, containment, investigation, and notification. If a security incident affects your data, we will notify you promptly with details and remediation steps.
SSO support is on our roadmap. Reserve early access and let us know if SSO is a requirement for your team so we can prioritize accordingly.
Email security@chosencrm.com with a description of the vulnerability, steps to reproduce, and any supporting evidence. We will acknowledge your report within 48 hours and work with you to understand and resolve the issue.
Questions about security?
If you have questions about how we handle your data or want to discuss your team's security requirements, reach out to us at security@chosencrm.com.